Processing orders will take 1 to 2 business days before shipping them out. Orders during gift giving holidays like Christmas or Valentine's Day will take around 2 to 4 business days to process before shipping them out. Weekends are not business days.
Economy shipping* - 3 to 10 business days
Standard shipping - 3 to 4 business days
Express shipping - 1 to 2 business day
Standard shipping - 1 to 6 weeks - depending on your location.
Priority shipping - we currently do not support priority international.
*Free Economy shipping is great but it is not insured. Please upgrade your shipping if you'd like your package insured in case the postal service damages or makes a mistake beyond our or your control.
NECKLACES -Here is a size chart for necklace lengths compared to an average built man (5'9" 180lbs). Necklaces with pendants will weigh down the chain giving it a longer illusion. All necklaces will have the length in the product's description. You may request a custom length anywhere from 18 to 30 inches if available. Custom length items cannot be returned or exchanged.
BRACELETS - The best way to measure your wrist is with a fabric tape measure. The measurement should be taken at the smallest part of the wrist between the hand and wrist bone. If you don't have a fabric tape measure, you can use string and a ruler. You will need to wrap the string around your wrist and measure it. After you measure it, cut it to the length you measured. Wrap it around again and make sure that it is a perfect (not loose) fit. If it is loose and overlaps, cut again and double check, then that is your final measurement.
RINGS - Here you will find a ring size chart to help you figure out your size without using a ring sizer. All of our rings are in US sizes. If you need a ring sizer, you can purchase one here.
Jewelry Care: For longer lasting quality, please keep all plated jewelry completely dry. Remove all plated jewelry before bathing swimming and exercising. Keep plated and gold filled jewelry away from chemicals in colognes, lotions, cleaners, soaps, and pools. These chemicals can be corrosive over time and can harm the plating and color of the product. Please gently clean with warm water if your items come across any of these products. Store plated jewelry in a cool, dry place when not being worn. Our black jewelry boxes that comes with your order are perfect for storage and travel. Stainless steel jewelry is okay to get wet and is tarnish resistant. You can view the materials of each product in the description part of the website. Water/chemical damage is not covered in our Warranty.
Apparel Care: For best results, please wash apparel on cold and tumble dry on low heat. Do not bleach or dry clean. Iron and steam safe.
Skin Care: Apply a small amount of product to the face, neck, and/or shaved head. Please read all ingredients for each product before applying to skin. If you have an allergy to any skin care products, do not use. You can test each product by sampling a small amount on the back of your hand and wait a day. If you experience any irritation, discontinue use of product.
All non-customized* items are able to be returned or exchanged within 14 days from original delivered date. Christmas and Valentines Day orders can be returned or exchanged 14 days after the holiday.
Items must be in their original unused and unworn condition with original packaging.
*Earrings, custom and clearance items are final sale - they cannot be returned or exchanged.