Item Personalization
Free USA shipping on all orders $25+
Orders dispatch in 1 or 2 business days
SHIPPING INFORMATION
Processing orders will take 1 to 2 business days before shipping them out. Orders during gift giving holidays like Christmas or Valentine's Day will take around 2 to 3 business days to process before shipping them out. Weekends are not business days.
Domestic Shipping
- Standard shipping* - 3 to 5 business days
- Priority shipping - 2 to 3 business days
- Express shipping - 1 to 2 business day
International Shipping
- Standard shipping - 1 to 6 weeks - depending on your location.
- Priority shipping - we currently do not support priority international.
- Please be aware that international orders outside of the US may have duty/tax fees when picking up your package. Check with your local tax laws.
*Standard shipping is great but it is not insured. Please upgrade your shipping if you'd like your package insured in case the postal service damages or makes a mistake beyond our or your control.
PRODUCT CARE
Jewelry Care: For longer lasting quality, please keep all plated jewelry completely dry. Remove all plated jewelry before bathing swimming and exercising. Keep plated and gold filled jewelry away from chemicals in colognes, lotions, cleaners, soaps, and pools. These chemicals can be corrosive over time and can harm the plating and color of the product. Please gently clean with warm water if your items come across any of these products. Store plated jewelry in a cool, dry place when not being worn. Our black jewelry boxes that comes with your order are perfect for storage and travel. Stainless steel jewelry is okay to get wet and is tarnish resistant. You can view the materials of each product in the description part of the website. Water/chemical damage is not covered in our Warranty.
Apparel Care: For best results, please wash apparel on cold and tumble dry on low heat. Do not bleach or dry clean. Iron and steam safe.
Skin Care: Apply a small amount of product to the face, neck, and/or shaved head. Please read all ingredients for each product before applying to skin. If you have an allergy to any skin care products, do not use. You can test each product by sampling a small amount on the back of your hand and wait a day. If you experience any irritation, discontinue use of product.
RETURN POLICY
All non-customized* items are able to be returned or exchanged within 14 days from original delivered date. Christmas and Valentines Day orders can be returned or exchanged 14 days after the holiday.
Items must be in their original unused and unworn condition with original packaging.
*Earrings, engraved and clearance items are final sale - they cannot be returned or exchanged.
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FAQ
Check out our most frequently asked questions. If you need further assistance, check out our Help Center or contact Customer Support.
How long will my order take?
We usually ship out all orders within 1 to 2 business days. If there is any sort of delay, we notify you in bright red lettering in the listing. For shipping times, that depends on your shipping selection at checkout.
Do you offer free shipping?
Yes, we offer free shipping in the United States for orders that are $25 and over.
How do I add a discount code?
If you have a discount code you can add it during checkout. If you are on a mobile phone, click "Show order summary" at checkout to see the discount code input option.
