All items are made to order. Processing orders will take 1 to 3 business days before shipping them out. Orders during any gift giving holidays like Christmas or Valentine's Day will take around 3 to 5 business days to process before shipping them out. Weekends are not considered business days.
Free Shipping - 3 to 10 business days.
Priority Shipping - 3 to 4 business days.
UPS Ground - 3 to 10 business day
UPS Select - 3 to 4 business days
Standard Shipping - 1 to 6 weeks - depending on your location.
Priority Shipping - we currently do not support priority international.
*TAKE NOTE* Free Shipping is great but it is not insured. Please select Free Shipping + Insurance or Priority Shipping if you'd like your package insured in case the post office damages or makes a mistake beyond our control.
For longer lasting quality, please keep all plated jewelry completely dry. Remove all plated jewelry before bathing swimming and exercising. Keep plated and gold filled jewelry away from chemicals in colognes, lotions, cleaners, soaps, and pools. These chemicals can be corrosive over time and can harm the plating and color of the product. Please gently clean with warm water if your items come across any of these products. Store plated jewelry in a cool, dry place when not being worn. Our black jewelry boxes that comes with your order are perfect for storage and travel. Stainless steel jewelry is okay to get wet and is tarnish resistant. You can view the materials of each product in the description part of the website. Water/chemical damage is not covered in our Warranty.
NECKLACES -Here is a chain size chart of an average built male so you can better judge the length of the necklace and where it will be placed on the body. All necklaces will have the length in the products description. You may request a custom length anywhere from 18 to 30 inches if available. Custom length items cannot be retuned/exchanged.
BRACELETS - The best way to measure your wrist is with a fabric tape measure. The measurement should be taken at the smallest part of the wrist between the hand and wrist bone. If you don't have a fabric tape measure, you can use string and a ruler. You will need to wrap the string around your wrist and measure it. After you measure it, cut it to the length you measured. Wrap it around again and make sure that it is a perfect (not loose) fit. If it is loose and overlaps, cut again and double check, then that is your final measurement.