How do I find out what an item is made of?
All product listings will inform you of the metal, fabric, etc. that they are made of. We are not responsible for metal allergies.
Can I shower with my jewelry on?
Overall we prefer you to not bathe or swim with our products on for longer lasting quality. Anything "plated" or leather should never be around water. Stainless steel and titanium is okay.
How long does plated jewelry last?
Plated jewelry is not meant for everyday wear. Water, oily skin, sweat, etc. can allow the plating to fade. If you want to wear your jewelry everyday please purchase jewelry that is made of stainless steel, 14k gold filled, sterling silver or solid brass. Sterling silver and brass jewelry can still tarnish but can easily be cleaned and polished.
How do I adjust my the paracord bracelet?
To make the paracord bracelet smaller, grab the knot with one hand and the end of the loop with the other then pull to make the loop larger which will make the bracelet shorter. To make the paracord bracelet longer, grab the knot with one hand and the middle of the bracelet with the other then pull the paracord making the loop smaller. This makes the bracelet longer.
Can I have the back personalized as well?
In most cases, no. Sometimes personalizing the back can disfigure the front. Please contact customer support with the link to the product you are referring to. Please note that additional charges may apply if customizing the back is acceptable.
How do I measure my wrist for custom bracelet sizing?
The best way to measure your wrist is with a fabric tape measure. The measurement should be taken at the smallest part of the wrist between the hand and wrist bone. If you don't have a fabric tape measure, you can use string and a ruler. You will need to wrap the string around your wrist and measure it. After you measure it, cut it to the length you measured. Wrap it around again and make sure that it is a perfect (not loose) fit. If it is loose and overlaps, cut again and double check, then send us the final measurement.
How do I figure out my morse code request?
Figuring out morse code is very simple, just check out our chart here. Please be aware that morse code usually is more than just one character per letter or number. This leaves your request to be fairly small - for examples just initials or a small word or name - depending on the size of the piece of jewelry. Please check the items description for more details.